Privacy Policy

Welcome to Supreme Charge’s website (“Website”) and thank you for your interest in our company. We take the protection of your personal data very seriously. This Privacy Policy covers how we collect, use, store, and secure personal data (information and data that can be used to identify an individual) of the Website users.

1. Personal Data We Collect and Legal Basis for Processing

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations.

Whenever you use this website, a variety of personal data will be collected only when necessary and under legitimate grounds. In addition, please note that you are not obliged to provide us with any personal data; however, if you choose not to provide certain data, you may not be able to enjoy all the services provided by the website.

When you contact Supreme Charge

If you submit inquiries to us online (via our contact form or by email) or offline (contact us by telephone or fax), the information provided as well as any personal data involved in the communication therein will be stored by us in order to handle your inquiry and communicate with you. We will not share these data without your consent.

The processing of these data is based on Art. 6 Para. 1 lit. b GDPR(General Data Protection Regulation), if your request/inquiry is related to the fulfillment of a contract or if it is necessary to carry out pre-contractual measures. In all other cases the processing is based on our legitimate interest in the effective processing of request/inquiry submitted to us (Art. 6 Para. 1 lit. f GDPR) or on the basis of your consent (Art. 6 Para. 1 lit. a GDPR) if this has been requested.

When you subscribe to the newsletter

If you would like to subscribe to the newsletter offered on this website, we will need from you an email address as well as information that allows us to verify that you are the owner of the e-mail address provided and consent to the receipt of the newsletter. No further data shall be collected or shall be collected only on a voluntary basis. We shall use such data only for the sending of the requested information and shall not share such data with any third parties.

The processing of the information entered into the newsletter subscription form shall occur exclusively on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR). You may revoke the consent you have given to the archiving of data, the e-mail address and the use of this information for the sending of the newsletter at any time, for instance by clicking on the “Unsubscribe” link in the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place to date.

The data deposited with us for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider (please see 4.5 “Newsletter” for more details) until you unsubscribe from the newsletter or the newsletter service provider and deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored for other purposes with us remain unaffected.

After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist is used only for this purpose and not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). The storage in the blacklist is indefinite. You may object to the storage if your interests outweigh our legitimate interest.

During your use of the website

When you access the website, we automatically collect technical information on the interaction among the equipment (e.g. web browser, operating system or time the site was accessed) to guarantee the error free provision of the website.The legal basis for processing is based on your consent (Art. 6 Para. 1 lit. a GDPR). For more details, please see “6. Cookies and Related Technologies”.

2.Use of Personal Data

Supreme Charge uses your personal data only within the original collection purposes. Supreme Charge will use your personal data for the following purposes and may also use personal data for other purposes after obtaining your consent. If you have any questions about the use of your personal data, please do not hesitate to contact us at any time via the contact details disclosed in “8. Contact Information”.

Handle Your Inquiries

Supreme Charge will use your personal data to reply to your inquiries, further communicate with you and retain the record for your inquiries and our processing results.

Newsletter Subscription

Supreme Charge will use your email address to assist you subscribe to the newsletter so that you could receive the information provided by Supreme Charge in a timely manner.

Provide Better Website Services

Supreme Charge may use your personal data to guarantee the error free provision of services and analyze your user patterns in order to enhance your user experience on the website

Please kindly note that Supreme Charge may also use your personal data in order to comply with applicable law or lawful government requests.

3.Data Subject’s Right

What rights do you have as far as your information is concerned?

You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified or eradicated.

If you have consented to data processing, you have the option to revoke this consent at any time, which shall affect all future data processing. Moreover, you have the right to demand that the processing of your data be restricted under certain circumstances. Furthermore, you have the right to log a complaint with the competent supervising agency. If you have questions about this or any other data protection related issues, please do not hesitate to contact us at any time via the contact details disclosed in “8. Contact Information”.

Revocation of your consent to the processing of data

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Right to object to the collection of data in special cases; right to object to direct advertising

In the event that data are processed on the basis of Art. 6 Sect. 1 lit. e or f GDPR, you have the right to at any time object to the processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling based on these provisions.

If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection worthy grounds for the processing of your data, that outweigh your interests, rights and freedoms or if the purpose of the processing is the claiming, exercising or defense of legal entitlements (objection pursuant to Art. 21 Sect. 1 GDPR). If your personal data is being processed in order to engage in direct advertising, you have the right to at any time object to the processing of your affected personal data for the purposes of such advertising. This also applies to profiling to the extent that is affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection pursuant to Art. 21 Sect. 2 GDPR).

Right to log a complaint with the competent supervisory agency

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

Right to data portability

You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfill a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

Information about rectification and eradication of data

Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time via the contact details provided in section “Contact Information”.

Right to demand processing restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time via the contact details provided in section “Contact Information”. The right to demand restriction of processing applies in the following cases: In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.

If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.

If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication. If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

4.Sharing of Personal Data to Third Party

We cooperate with third party service provider to assist us process the personal data and provide you with a better service. In such cases, we may inevitably share your personal data with such exeternal service provider to achieve the purpose. The functions/types of third-party service providers are as follows.

4.1 Hosting and content delivery networks (CDN)

This website is hosted by an external service provider (host). Personal data collected on this website are stored on the servers of the host. These may include, but are not limited to, IP addresses, contact requests, metadata and communications, contact information, names, web page access, and other data generated through a web site.

The host is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of secure, fast and efficient provision of our online services by a professional provider (Art. 6 para. 1 lit. f GDPR).

Our host will only process your data to the extent necessary to fulfil its performance obligations and to follow our instructions with respect to such data.

4.2 Plug-ins and tools – Youtube

This website embeds videos on the website YouTube. The website operator is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

If you visit a page on this website into which a YouTube video has been embedded, a connection with YouTube’s servers will be established. As a result, the YouTube server will be notified, which of our pages you have visited.

Furthermore, YouTube will be able to place various cookies on your device or comparable technologies for recognition (e.g. device fingerprinting). In this way YouTube will be able to obtain information about this website’s visitors. Among other things, this information will be used to generate video statistics with the aim of improving the user friendliness of the site and to prevent attempts to commit fraud. If you are logged into your YouTube account while you visit our site, you enable YouTube to directly allocate your browsing patterns to your personal profile. You have the option to prevent this by logging out of your YouTube account. The use of YouTube is based on our interest in presenting our online content in an appealing manner.

Pursuant to Art. 6 Sect. 1 lit. f GDPR, this is a legitimate interest. If a corresponding agreement has been requested, the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the agreement can be revoked at any time.

For more information on how YouTube handles user data, please consult the YouTube Data Privacy Policy under: https://policies.google.com/privacy?hl=en.

4.3 E-Commerce

We collect, process and use personal data only to the extent necessary for the establishment, content organization or change of the legal relationship (data inventory). These actions are taken on the basis of Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual actions. We collect, process and use personal data concerning the use of this website (usage data) only to the extent that this is necessary to make it possible for users to utilize the services and to bill for them. The collected customer data shall be eradicated upon completion of the order or the termination of the business relationship. This shall be without prejudice to any statutory retention mandates.

4.4 Analysis tool

This website uses the function of the web analysis service provided by Matomo. By using this service, Matomo assists the website operator to analyze the behavior patterns of website visitors. Matomo’s software will be installed on the server of the host as mentioned in Section 4.1 of this Privacy Policy for running the analysis, but all the data received by Matomo is anonymous. That is, Matomo will not receive any personal data of the website visitors to our website.

This analysis tool is used on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of this website has a legitimate interest in the analysis of user patterns to optimize both the services offered online and the operator’s advertising activities. If a corresponding agreement has been requested (e.g., an agreement to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the agreement can be revoked at any time.

4.5 Newsletter

PHPMailer

This website uses PHPMailer for the sending function of newsletters. PHPMailer is a code library to send emails safely and easily via PHP code from a web server. The provider of the customized newsletter function is Da-Vinci Digital Technology Co., Ltd. (hereinafter referred to as “customized newsletter function”). The data you enter for the purpose of subscribing to the newsletter are archived on PHPMailer’s servers.

Data analysis by the customized newsletter function

Sending newsletters with the customized newsletter function enables us to analyze the user patterns of our newsletter subscribers. Among other things, we can analyze how many recipients have opened their newsletter messages and how often they have clicked which link. Moreover, we can also track when a newsletter message was opened. This allows us to deliver newsletter emails at times the newsletter subscriber is likely going to be the most active. We can even take the time zone the subscriber lives in into account. The customized newsletter function also offers us the option to divide newsletter recipients into groups based on their interests. This allows us to send our newsletter subscribers content that is the most compatible with their respective interests.

Legal basis

The data is processed based on your consent (Art. 6 Sect. 1 lit. a GDPR). You may revoke any consent you have given at any time by unsubscribing from the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place prior to your revocation.

5.Internationl Transfer

Our website uses, in particular, tools from companies based in the USA. When these tools are active, your personal information may be transferred to the US servers of these companies. We must point out that the USA is not a safe third country within the meaning of EU data protection law. US companies are required to release personal data to security authorities without you as the data subject being able to take legal action against this. The possibility cannot therefore be excluded that US authorities (e.g. secret services) may process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence over these processing activities.

6. Cookies and Related Technologies

Our websites and pages currently do not use what the industry refers to as “cookies.” Cookies are small text files that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or they are permanently archived on your device (permanent cookies). Session cookies are automatically deleted once you terminate your visit. Permanent cookies remain archived on your device until you actively delete them or they are automatically eradicated by your web browser.

In some cases it is possible that third party cookies are stored on your device once you enter our site (third party cookies). These cookies enable you or us to take advantage of certain services offered by the third party.

Cookies have a variety of functions. Many cookies are technically essential since certain website functions would not work in the absence of the cookies. The purpose of other cookies may be the analysis of user patterns or the display of promotional messages.

Cookies, which are required for the performance of electronic communication transactions (required cookies) or for the provision of certain functions you want to use or those that are necessary for the optimization of the website (e.g. cookies that provide measurable insights into the web audience), shall be stored on the basis of Art. 6 Sect. 1 lit. f GDPR, unless a different legal basis is cited. The operator of the website has a legitimate interest in the storage of cookies to ensure the technically error free and optimized provision of the operator’s services. If your consent to the storage of the cookies has been requested, the respective cookies are stored exclusively on the basis of the consent obtained (Art. 6 Sect. 1 lit. a GDPR); this consent may be revoked at any time.

You have the option to set up your browser in such a manner that you will be notified any time cookies are placed and to permit the acceptance of cookies only in specific cases. You may also exclude the acceptance of cookies in certain cases or in general or activate the delete function for the automatic eradication of cookies when the browser closes. If cookies are deactivated, the functions of this website may be limited.

Server log files

The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises and will not be merged with other data sources.

1) The type and version of browser used.

2) The used operating system.

3) Referrer URL.

4) The hostname of the accessing computer.

5) The time of the server inquiry.

6) The IP addresses.

This data is recorded on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.

7.Data Retention

Storage period

In general, the data which you provided with us will be stored by us as long as you are registered on this website unless otherwise required by applicable laws or regulations. Subsequently, such data shall be deleted. This shall be without prejudice to mandatory statutory retention obligations.

Besides, the contact data you provided will remain with us until you ask us to delete the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g. after we have concluded our response to your inquiry or after completion of your request).

Further, the data deposited with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter or the newsletter service provider and deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored for other purposes with us remain unaffected.

8.Contact Information

If you have any issue pertaining to this Privacy Policy or would like to exercise the data subject right, please contact us via the contact information below:

Supreme Charger International Co., Ltd

8F., No.8, Aly. 16, Ln. 235, Baoqiao Rd., Xindian Dist., New Taipei City 231, Taiwan (R.O.C.)8F., No.8, Aly. 16, Ln. 235, Baoqiao Rd., Xindian Dist., New Taipei City 231, Taiwan

TEL: +886-2-2916-0888

FAX: +886-2-2913-9000

E-mail: sc@supremecharger.com